Privacy Policy
Welcome to our “” app! We place a high priority on the privacy and protection of user's personal information. This privacy policy is intended to clarify how we gather, utilize, store, and safeguard your personal information. Please carefully review the following before using our services.
The Agreement
These terms of use are a legal agreement between you (referred to hereinafter as "you", "your," or "user") and Hong Kong Qin Jiu Media Culture Co., Limited, including its parent company and all of its subsidiaries and affiliated entities (referred to hereinafter as "we," "us", or "our"). These terms of use set forth the Terms and Conditions under which you may use our site and any services (i.e. Short video) that may be offered at our site now or in the future (the "services"). References to "our site" include, where applicable, the services.
1. Scope
This privacy policy applies to the personal information that we collect and process when you use our “” app.
2. Data Collection
We may collect the following categories of information:
- Account Details:Such as social account information associated with your account.
- Device Details:Including device model, brand, operating system version, unique device identifiers, etc.
2.1. Accessing Google User Data
Our application may gain your authorization via the Google API platform to access your Google user data. This data may include personal profile information, calendar events, email content, and other data related to your Google account. We only access your data with your explicit authorization and only use it within the scope required by the application.
2.2. Utilizing Google User Data
We use your Google user data to provide and enhance our services. This includes but is not limited to displaying personalized content to you, processing your requests, sending notifications, and providing features relevant to you. We only use data to perform operations authorized by you and comply with applicable privacy policies and regulations.
2.3. Storing Google User Data
We may store your Google user data on secure servers to provide you with the necessary services and features. We take appropriate security measures to protect your data and strictly limit the personnel who can access this data. We will comply with applicable data protection regulations and strive to protect the confidentiality and integrity of your data.
3. Use of Information
The information we collect is primarily used for the following purposes:
- Service Provision: Analyze user behavior, continuously improve application performance and user experience.
- Experience Optimization:Prevent, detect, and handle fraudulent, security risks, and behaviors that violate our policies.
- Customer Support:Resolve problems you encounter during use, provide customer support.
4. Information Sharing and Transfer
We will not transfer your personal information to any third party, unless:
- With your explicit consent;
- According to the provisions of laws and regulations or the requirements of administrative and judicial authorities;
- These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong SAR") without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act, to the extent applicable, are expressly disclaimed. Any dispute, controversy, claim or difference of any kind whatsoever arising out of or relating to these Terms of Service, or the interpretation, making, performance, breach or termination thereof, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre ("HKIAC") in accordance with the Arbitration Rules of the Hong Kong International Arbitration Centre ("HKIAC Rules") for the time being in force at the commencement of such arbitration proceedings. The Tribunal shall consist of one (1) arbitrator and the language of the arbitration shall be English.
- To achieve the purposes described in this policy, share necessary information with our affiliated companies and partners, and they have committed to taking security protection measures for your personal information that are not lower than this policy.
5. Information Security
We take various reasonable physical, electronic, and management security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage, or loss.
6. Your Rights
You have the following rights to your personal information:
- Access and Correction:You have the right to access and correct your personal information.
- Deletion:Under certain conditions, you have the right to request us to delete your personal information.
- Withdraw Consent:You have the right to withdraw consent to the processing of personal information at any time, but this does not affect the legality of processing activities based on consent before withdrawal.
- Complaints and Reports: If you believe that our handling of personal information violates your rights, you can file a complaint or report to us or the relevant regulatory authority.
7. Privacy Policy
We collect necessary information (account details, payment data, usage analytics) to provide and improve our short drama services. We do not sell your data, but may share it with trusted service providers for operational purposes. You retain the right to access, correct, or delete your personal information.
We may update this privacy policy from time to time. The updated privacy policy will be published in the application or notified to you through other appropriate methods. Please check regularly to understand the latest content of the privacy policy.
8. International User Notice
For non-domestic users, your information may be transmitted to and stored in the location of our servers. We will take measures to ensure that cross-border data transmission complies with relevant legal and regulatory requirements and implement corresponding security protection measures to maintain the security of your personal information.
9. Child Privacy Protection
We attach great importance to the protection of children’s personal information. This application does not provide services to users under the age of 18 (or other ages stipulated by the laws of your country/region). If we learn that we have collected personal information from underage users, we will take measures to delete the relevant information as soon as possible, except for specific situations allowed by law.
10. Non-Discrimination Policy
We promise that we will not discriminate against you when processing your personal information requests and exercising your rights, including but not limited to refusing to provide you with services, reducing the quality of services, etc.
11. Automatic Renewal Subscription Description
Payment: The purchase amount will be charged to your iTunes/Google account.
Renewal: Your Apple iTunes/Google account will be charged within 24 hours before the expiration date, and the subscription period will be extended for another subscription cycle upon successful payment.
Cancellation: To cancel the subscription renewal, please turn off the auto-renewal feature in your iTunes/Google settings at least 24 hours before the current subscription period ends. If you cancel within 24 hours before expiration, you will still be charged the subscription fee.
12. Disclaimer
Although we have taken reasonable measures to protect your information, please understand that no security measures are absolutely safe. Therefore, we cannot guarantee the absolute security of your personal information during transmission and storage. For any loss or leakage caused by this, we will bear the corresponding responsibility according to laws and regulations and the provisions of this policy.
13. Contact Us
If you have any questions, comments, or suggestions about this privacy policy, please send an email to the following email address:
Hong Kong Qin Jiu Media Culture Co., Limited,Address:ROOM A1, 11/F WINNER BUILDING, 36 MAN YUE STREET, HUNG HOM, KOWLOON, HONG KONG.
Copyright © Hong Kong Qin Jiu Media Culture Co., Limited (HONGKONG, Email: app@dramashive.com, Address: ROOM A1, 11/F WINNER BUILDING, 36 MAN YUE STREET, HUNG HOM, KOWLOON, HONG KONG) All rights reserved.
This privacy policy explains our basic principles for handling your personal information. We promise to strictly abide by and protect your privacy rights. Thank you for your trust and support for our drama application!
14.Processing Statement
- Data Collection:Data is collected automatically through web server logs, submitted voluntarily by users via forms, and synchronized through interfaces with compliant third-party tools. No data is obtained through illegal web crawlers or unauthorized channels.
- Data Storage:Data is stored on cloud servers certified under ISO 27001 information security standards. Sensitive data is stored in an encrypted format.
- Data Usage:Data is used solely within the scope specified in this statement. Internal employees’ access to data is controlled through hierarchical permission management. For example, only business positions can view transaction data, and only security positions can view device security data. Any use beyond the specified scope is prohibited.
- Data Sharing: Data is only shared with compliant third-party partners (such as payment service providers, data statistics tool providers, and regulatory authorities) and only the necessary data is shared. A Data Confidentiality Agreement has been signed with these partners, clearly restricting them to use the data only in the agreed scenarios and prohibiting secondary transmission or transfer.
- Data Destruction / Anonymization:Short-term Data (e.g., access logs, temporary operation records): Retained for 30 days after processing. Upon expiration, it is automatically anonymized—user-identifiable information is deleted, and only statistical data (such as "total visits") is retained.
- Core Business Data (e.g., user identity data, transaction-related data): Processed continuously during the applicable period. After the period ends, it is archived and stored in accordance with the Data Retention Policy for a maximum of 1 year. Upon expiration, it is destroyed (e.g., physical deletion, disk formatting) or permanently anonymized after compliance review.
15.Terms of Service
Access and Usage Rights
You are granted a limited, non-exclusive, non-transferable license to access and view the short-form dramatic content on this platform for personal, non-commercial use only. You agree not to reproduce, distribute, modify, create derivative works from, or commercially exploit any content without obtaining express written permission from us. This license may be revoked at any time for violation of these terms.
16.Refund policy
- Refind Application Process If users need to apply for a refund for virtual items, they mustsubmit their refund requests to the platform through the platform's customer service channelssuch as phone, online customer service, etc.) and provide the necessary supporting materialsas required. such as order screenshots, problem descriptrons, relevant screenshots or video evidence of the vitual item's inability to be used normally, etc. After receiving the user's feed-back. the platform will verify the refind request and materials. sers are not allowed to submit refiund applications independently through channels such as the platform's order management page. If the application materlals are incomplete or do not meet the requirements, theplatform will notify the user to supplement and improve them. The user should complete thesupplementaton within l natural day from the date of recerving the notice. Failure to do sowithin the time limit will be deemed as giving up the current refund application.
- Refund Review and Processing The platform will complete the review within 1 - 7 work.ing days after receiving the user's refind request for vitual items and the complete materialsIf the review is passed, the platform will return the funds to the user's payment account via theoriginal payment method within 7 working days. If the original payment account cannot re-ceive the refund, the platform will negotiate other refund methods with the user. If the reviewis not passed, the platform will explain the reasons to the user.
Conclusion
We encourage you to review this privacy policy regularly to understand how we protect your information. Using our “” app means you agree to this privacy policy and its updates. We value every user and are committed to providing you with a safe, reliable, and enjoyable entertainment experience. If you have any doubts or feedback, we sincerely invite you to contact us and work together to create a more transparent and safe online environment.